ARKA LTD – ARKA Canada Privacy Policy
Last Updated: June 23, 2025
1. Data ControllerARKA LTD is responsible for the collection, use, and disclosure of personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation in Canada. Email: privacy@arkadefireserve.com
2. Personal Information We Collect We may collect the following categories of personal information: Identification Information Name, date of birth, government-issued identification, KYC verification data, selfie verification. Contact Information Residential address, email address, telephone number. Financial Information Banking details, investment allocations, transaction history. Transactional Information Orders, balances, withdrawals, deposits, selected capital strategies. Technical Information IP address, cookies, browser type, device information, access logs. 3. Purposes of Collection Primary Purposes (Necessary) Verify identity and prevent fraud Open and administer client accounts Process transactions and manage capital allocations Comply with regulatory, tax, and AML obligationsProvide customer support and security notificationsSecondary Purposes (Optional) Send educational or promotional communications Conduct surveys and market research You may opt out of secondary communications by contacting: privacy@arkadefireserve.com 4. Legal Basis for Processing We collect and process personal information under the following lawful bases: Contractual necessity (account administration and transactions) Legal obligation (AML, tax reporting, regulatory compliance) Legitimate business interests (fraud prevention, service improvement) Consent (marketing communications) 5. Disclosure of Personal Information We may share personal information with: Custodial service providers Payment processors and banking institutionsRegulatory authorities where legally required Professional advisors and compliance partners All third-party service providers are contractually required to maintain confidentiality and implement appropriate safeguards. 6. Your RightsUnder PIPEDA, you have the right to: Access your personal information Request correction of inaccurate data Withdraw consent (where applicable) File a complaint with the Office of the Privacy Commissioner of CanadaTo exercise your rights, contact: privacy@arkadefireserve.com We will respond within 30 days, as required by law. 7. Security MeasuresWe implement administrative, technical, and physical safeguards including: TLS encryption Two-factor authentication (2FA) Access controls and monitoring systems These measures are designed to protect personal information against unauthorized access, disclosure, or misuse. 8. Cookies and Tracking TechnologiesWe use cookies and similar technologies for analytics, platform functionality, and service optimization.You may disable cookies through your browser settings; however, certain features may be affected. 9. MinorsOur services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.If you believe a minor has provided personal information, please contact us to request deletion. 10. Changes to This Privacy PolicyWe may update this Privacy Policy from time to time. The updated version will be posted on our website with a revised effective date.Continued use of our services constitutes acceptance of the updated policy. 11. Privacy Officer Privacy Officer
ARKA LTD
Email: privacy@arkadefireserve.com
Last Updated: June 23, 2025
1. Data ControllerARKA LTD is responsible for the collection, use, and disclosure of personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation in Canada. Email: privacy@arkadefireserve.com
2. Personal Information We Collect We may collect the following categories of personal information: Identification Information Name, date of birth, government-issued identification, KYC verification data, selfie verification. Contact Information Residential address, email address, telephone number. Financial Information Banking details, investment allocations, transaction history. Transactional Information Orders, balances, withdrawals, deposits, selected capital strategies. Technical Information IP address, cookies, browser type, device information, access logs. 3. Purposes of Collection Primary Purposes (Necessary) Verify identity and prevent fraud Open and administer client accounts Process transactions and manage capital allocations Comply with regulatory, tax, and AML obligationsProvide customer support and security notificationsSecondary Purposes (Optional) Send educational or promotional communications Conduct surveys and market research You may opt out of secondary communications by contacting: privacy@arkadefireserve.com 4. Legal Basis for Processing We collect and process personal information under the following lawful bases: Contractual necessity (account administration and transactions) Legal obligation (AML, tax reporting, regulatory compliance) Legitimate business interests (fraud prevention, service improvement) Consent (marketing communications) 5. Disclosure of Personal Information We may share personal information with: Custodial service providers Payment processors and banking institutionsRegulatory authorities where legally required Professional advisors and compliance partners All third-party service providers are contractually required to maintain confidentiality and implement appropriate safeguards. 6. Your RightsUnder PIPEDA, you have the right to: Access your personal information Request correction of inaccurate data Withdraw consent (where applicable) File a complaint with the Office of the Privacy Commissioner of CanadaTo exercise your rights, contact: privacy@arkadefireserve.com We will respond within 30 days, as required by law. 7. Security MeasuresWe implement administrative, technical, and physical safeguards including: TLS encryption Two-factor authentication (2FA) Access controls and monitoring systems These measures are designed to protect personal information against unauthorized access, disclosure, or misuse. 8. Cookies and Tracking TechnologiesWe use cookies and similar technologies for analytics, platform functionality, and service optimization.You may disable cookies through your browser settings; however, certain features may be affected. 9. MinorsOur services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.If you believe a minor has provided personal information, please contact us to request deletion. 10. Changes to This Privacy PolicyWe may update this Privacy Policy from time to time. The updated version will be posted on our website with a revised effective date.Continued use of our services constitutes acceptance of the updated policy. 11. Privacy Officer Privacy Officer
ARKA LTD
Email: privacy@arkadefireserve.com
